New System Streamlines Paper Explanation of Benefits (EOB) Remittance Processing and Reduces Data Entry Costs

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Rising costs and stringent compliance standards present significant challenges for healthcare providers and third-party billing companies that must process paper explanation of benefits (EOB) forms while maintaining patient privacy. To address these issues, Kodak Alaris and HTI Healthcare, LLC, are now offering an affordable new cloud-based conversion service that reduces the amount of back-office labor and improves the way provider organizations and third-party billing companies manage data while maintaining healthcare transaction compliance.

"Manual posting of claims payment data is time consuming, costly and a waste of valuable office resources," said Sophia Marchi, Director of Sales, Enterprise Solutions for Kodak Alaris. "The new EOB Connect solution from Kodak Alaris and HTI Healthcare removes the challenges associated with handling paper EOB documents. The result is that staff members can focus more on patient care."

Here's how the process works:

  • Healthcare providers scan EOB remittance documents utilizing KODAK Scanners and KODAK Capture Pro Software to automatically transmit a complete batch via Secure FTP protocol, offering full compliance with HIPAA and HITECH security requirements.
  • HTI receives the transmitted batch, converts the secure data into fully compliant X12 835 electronic remittance advice (ERA) files and sends them back to the provider.
  • The provider uploads the ERA files into its practice management system.
  • Clients benefit from reduced labor costs and improved business processes.

A video of the complete process is available at The solution provides fully indexed patient claim "stitched" images—a single image showing only the needed patient claim record, including all required EOB header information to identify the payer. Stitched images are a vast improvement over the outdated redaction process that left large gaps in the content of the document.

"The EOB Connect solution features local, automated processing that increases operational efficiency by reducing the high volume of manual data entry found in most offices today," said Chet Guardino, President, HTI Healthcare. "We are able to offer this solution at a price that is affordable to practices of all sizes, creating an opportunity for them that was previously out of their price range."

To learn more about this service offering from Kodak Alaris and HTI Healthcare, LLC, please visit

About Kodak Alaris

On September 3, 2013, the U.K. Kodak Pension Plan (KPP) completed its acquisition of the Kodak Document Imaging and Personalized Imaging businesses from Eastman Kodak Company and created a new company known as Kodak Alaris. The new company and its name preserve the heritage and legacy of the Kodak brand, while embodying the speed and agility to meet market needs and changes. Kodak Alaris, which is licensed to use the Kodak brand, will focus on strategic, ongoing investments for these businesses to ensure long-term growth and success. The Kodak trademark and trade dress are used under license from Eastman Kodak Company.

About Kodak Alaris' Document Imaging Division

Kodak Alaris' Document Imaging solutions enable customers to capture and consolidate data from digital and paper sources, understand and extract valuable insight from the contents, and deliver the right information to the right people at the right time. Our offerings include award-winning scanners, capture and information management software, an expanding range of professional services and industry-leading service and support. With customers ranging from small offices to global operations, Kodak Alaris delivers superior systems and solutions to automate business processes, enhance customer interactions and enable better business decisions.

For more information, please visit Follow us on Twitter at and visit our blog at

About HTI Healthcare

HTI Healthcare offers healthcare providers and third-party billing companies with a web-accessible, Cloud-based service for converting paper Explanation of Benefits remittance documents into a standard Electronic Remittance Advice (ERA) file. The ERA file can be automatically loaded into the clients' Practice Management systems, and the payments can be automatically posted to the appropriate patient claim. HTI Healthcare also provides healthcare providers with other products and services to assist on the business side of healthcare.

The Kodak trademark and trade dress are used under license from Eastman Kodak Company.