On an average, the ophthalmic institute
caters to over 1,200 patients each day and
performs approximately 100 surgeries.
This has been achieved through a well structured
combination of bringing together qualified professionals and the
latest technology, to deliver world-class
healthcare to patients.
In order to maximize their reach and
revenue they needed to consistently
- Quick management of patients during
the registration and billing process;
as it has been observed that patients
usually form their opinion about their
experience during this stage of the
patient flow process.
- Establishment of a reliable system
which seamlessly handles the high volume
of patient data, as well as
efficiently integrates all hospital
- Automation of operations to help them
achieve their goal to go paperless, and
meet patient management and serve
patients better thereby meeting their
- They realized that an overhaul of their
scanning process, through the use
of scanners from Kodak Alaris, would be
able to help them boost efficiency and
thereby augment customer experience
and growth. Kodak Alaris understood
that only scanning patient records
and uploading these to the centralized
server, i.e., paper to paperless office,
would not bring about the revolutionary
change this institute was looking to
achieve. It was necessary to bring in a
higher degree of automation to improve
the overall outcome of the process.
Kodak Alaris Solutions
Our solutions grasp the intricacies and
variances present in this niche domain
and are customized to capture key patient
information such as their proof of identity
(ID), Date of Birth (DoB), etc. from the
document and categorize it as metadata.
This metadata plays an important role in
effective management of patient records
and improves automation.
The state of operations and how Kodak Alaris changed the game
- The client was already utilizing their
in-house hospital information software
to manage patient medical bills from
various departments within the
- They now needed to upload all
patient records to the HIS software to
streamline data storage and improve
the timeframe for processing of
information within the hospital. They
required a well-devised solution to
help convert patients paper-based
documents into digital records.
- Given the requirements, the client
recognized that the
document scanners from Kodak Alaris were best suited to
handle their workflow.
- Kodak Alaris first understood the
specific requirements of the client, such
as the size and volume of patient records,
timeline to complete the digitalization
process, manpower involvement for the
scanning procedure etc.
- Based on this evaluation, the client
implemented Kodak Capture Pro
software. The scanned output image
sent to Kodak Capture Pro software
recognizes the value of the patient
information present on the documents,
the types of document such as bills, lab reports etc. It can also extract metadata
from the document.
reports etc. It can also extract metadata
from the document.
- Kodak Capture Pro software also
seamlessly integrates with the
client’s Hospital Information Systems
(HIS) software, so that these files
automatically upload into the
corresponding patient records. Thus,
Kodak Alaris’ solution helps streamline
the business flow of unstructured
and structured data end-to-end and
improves overall business efficiency.
There are several benefits of using Kodak
Alaris solutions to streamline hospital
- The data is configured appropriately
at the source and hence, does not
involve any transferring of paper slips,
to be handed over to an encoder. This
reduces documentation requirements
and minimizes the use of paper.
- Provides quick access and retrieval
of patient information and hospital
- Improves turn-around time for hospital
procedures dependent on data heavy
references – which earlier required
paper-based slips and logbooks.
- Better audit controls and compliance
with corporate policies.
- Enhanced cost-effectiveness, due to
reduced overhead costs incurred due
to manual transfer of data in a paper based