Kodak Alaris Service & Support Contacts

Country Contact Details, Länderadressen, Contacts nationaux, Recapiti per paese, Información de contacto por países, Detalhes de contato do país, Detalhes de contacto do país, 国家联络细节, 國家聯絡細節, 国別お問い合わせ先


Service areas:
NORTH AMERICA
EUROPE / MIDDLE EAST / AFRICA
ASIA / AUSTRALIA
SOUTH AMERICA
Service

NORTH AMERICA

Canada | Mexico | USA
Canada

Kodak Alaris Operations Canada Inc.
Mississisauga, Ontario, Canada L5W 0A5

Sales Service: 1-800-944-6171

Service Requests:
di-service-support@kodakalaris.com 

Canada (except Toronto and the Province of Quebec): 1-800-268-1567
Toronto: (416) 766-8400
Province of Quebec: 1-800-268-1534, Press 1 for English, 2 for French


Parts Service: 1-800-431-7278
kci-service-support@kodakalaris.com
Mexico Kodak Alaris Mexico S.A. de C.V.
Av. Mariano Otero, No. 408-2
Col. Cd. del Sol
Zapopan, Jal.  45050

Servicio y soporte contactar a su distribuidor. Directo Kodak Alaris al 
01800 125 2747 / servicioscanners@kodakalaris.com

USA

Kodak Alaris Inc.
336 Initiative Drive
Rochester, New York 14624

Sales Inquiries: 1-800-944-6171
US-DI-InsideSales@kodakalaris.com

Service Requests: 1-800-822-1414
di-service-support@kodakalaris.com

Service Sales Operations & Administration: 1-800-525-6325
service-sales-support@kodakalaris.com

Parts & Supplies: 1-800-431-7278
kci-service-support@kodakalaris.com


EUROPE / MIDDLE EAST / AFRICA / SCANNER HOTLINE

Scanner Hotline | Africa | Middle East | Austria | Belgium/Luxembourg | Denmark | Finland | France | Greece | Hungary | Germany | Italy | Netherlands | Norway | Poland | Russia |Spain | Sweden | Switzerland | Turkey | United Kingdom & Ireland

Scanner Hotline

Scanner Hotline support is available in some countries for the following products: Scan Station 700 / 710, PS50 / PS80, ScanMate i940, ScanMate i1150 /i1190 / i1190E, ScanMate i1150WN, S2040 /S2050 / S2060W /S2070 / S2080W, i1190WN, i2420 / i2620 / i2820 i2900, and Sceye Document cameras.  See country details below.

Africa

Sales Phone: (+971) 4 3475022
E-mail: info-ae@kodakalaris.com

Support E-Mail: eemea-di@kodakalaris.com

Austria

Kodak Alaris International Limited
Neustiftgasse 5/1/9
1070 Wien

Sales Phone: (+49) 711 2528 1941
Email: scannerfamilie@kodakalaris.com

Service and Support Team
Phone: (+49) 711 2528 1953
Fax:  (+49) 89 1250 4022597
HelpDesk:de-di-dach-service@kodakalaris.com
Scanner Hotline: +49 69 5007 1886

Dispatch
Phone: 0800 291334
Fax:  (+49) 89 1250 90425
HelpDesk:de-di-service@kodakalaris.com

Belgium,
Luxembourg
Kodak Alaris Belgium NV/SA
Tour & Taxis
Havenlaan 86C, Avenue de Port
Box 204
Bruxelles,1000

Sales Phone: (+32) 2 352 28 46
Email: benelux-service@kodakalaris.com

Service & Support Kodak Alaris Belgium NV/SA:
Phone : +32 (0) 27006768
Fax : +32 (0) 27903455
Scanner Hotline: +33 1 71 23 02 46
benelux-service@kodakalaris.com
benelux-contracts@kodakalaris.com
Denmark Kodak Alaris Sweden AB
Veddestavägen 13
SE 175 62 Järfälla, Sweden

Phone: 80 20 20 40
Scanner Support: nordic-di-callcentre@kodakalaris.com
Scanner Warranty AUR: scanners‐eu@kodakalaris.com
Finland Kodak Alaris Sweden AB
Veddestavägen 13
SE 175 62 Järfälla, Sweden

Phone: 0800 30 399
Scanner Support: nordic-di-callcentre@kodakalaris.com
Scanner Warranty AUR: scanners‐eu@kodakalaris.com
France Kodak Alaris France SAS
37-39 Avenue Ledru-Rollin,
75012 Paris

Sales Phone: +33 (0) 1 76 46 00 90
Email: DI-FR@kodakalaris.com

Service & Support Phone: +33 (0)1 76 46 00 46
HelpDesk: fr-di-service@kodakalaris.com
Scanner Hotline: +33 1 71 23 02 46
Greece Sales & Support E-Mail: eemea-di@kodakalaris.com
Hungary, Albania, Bosnia, Bulgaria, Croatia, Cyprus, Czech Rep, Israel, Macedonia, Malta, Moldavia, Romania, Serbia, Slovak Rep, Slovenia  Sales & Support E-mail: eemea-di@kodakalaris.com
Scanner Hotliine: +44 870 240 5263
Germany Kodak Alaris Germany GmbH
Hedelfinger Strasse 60
70327 Stuttgart

Sales Phone: (+49) 711 2528 1941
Email: scannerfamilie@kodakalaris.com

Service and Support Team
Phone: (+49) 711 2528 1945
Fax:  (+49) 89 1250 4022597
HelpDesk:de-di-dach-service@kodakalaris.com
Scanner Hotline: +49 69 5007 1886

Dispatch
Phone: 0800 8229390
Fax:  (+49) 89 1250 90425
HelpDesk:de-di-service@kodakalaris.com

Italy Kodak Alaris Italy srl
Via Assunta 61
20834 Nova Milanese (MB)

Sales Phone: (+39) 03621972801
Sales Email:IT-DI@kodakalaris.com

Service Phone (+39) 0362 1972801
Fax: +39 02 00643635
HelpDesk: it-di-service@kodakalaris.com
Scanner Hotline: +39 0 269 682 861

Middle East

Kodak Alaris Ltd (Dubai Branch)
PO Box 75636
701 Cayan Business Center
Barsha Heights
Dubai 
United Arab Emirates

Phone: +971 (0) 4 426 4799
Support Email: me_disupport@kodakalaris.com
Generic Email: info-ae@kodakalaris.com

Netherlands Kodak Alaris Netherlands B.V.
Kosterijland 10-18
3981 AJ
Bunnik

Sales & Support Phone : (+31) (0) 20 654 5417
Scanner Hotline: +44 870 240 5263

Email:
benelux-service@kodakalaris.com
benelux-contracts@kodakalaris.com
Norway Kodak Alaris Sweden AB
Veddestavägen 13
SE 175 62 Järfälla, Sweden

Phone: 23 02 47 35
Scanner Support: nordic-di-callcentre@kodakalaris.com
Scanner Warranty AUR: scanners‐eu@kodakalaris.com
Poland, Lithuania, Latvia, Estonia Sales Email: maciej.witkowski@kodakalaris.com

Service Email: Service@kodakalaris.com
Scanner Hotline: +44 870 240 5263
Portugal Sales Phone: (+34) 616501375
E-mail: PT-Scanners@kodakalaris.com

Service Phone: 800781373
Fax: +34914149575
Scanner Hotline: +34 914 534 305
E-mail: portugal-service-di@kodakalaris.com

 

Russia, Ukraine, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Tajikistan, Turkmenistan, Uzbekistan

Kodak Alaris 
Sales & Service Support E-mail: me_disupport@kodakalaris.com


Generic Email: info-ae@kodakalaris.com

 

 Spain Kodak Alaris Spain
Santiago de Compostela, 94- Plt 0
28035 Madrid

Sales:
Phone: (+34) 616501375
Email: ES-DI@kodakalaris.com

Support Phone: 34902190398
Scanner Hotline: +34 914 534 305
Fax: +34914149575
E-mail: spain-service-di@kodakalaris.com
Sweden Kodak Alaris Sweden AB
Veddestavägen 13
SE 175 62 Järfälla, Sweden

Phone: 0200 77 35 35
Scanner Support: nordic-di-callcentre@kodakalaris.com
Scanner Warranty AUR: scanners‐eu@kodakalaris.com
 Switzerland

Kodak Alaris Switzerland Sàrl
Route de Crassier 21
1262 Eysins

Sales:
Phone: (+49) 711 2528 1941
Email: scannerfamilie@kodakalaris.com

Service & Support Team / Serviceverträge
Administration / Contrats:
Phone (+41) 0800 804 805 (dt)
Phone (+41) 0800 838 587 (fr)
Email: dach-contracts@kodakalaris.com
Scanner Hotline:
+49 69 5007 1886 for German speakers
+33 1 71 23 02 46 for French speakers
+44 870 240 5263 for Italian and English speakers

Fax (+41) 022 354 1495
de-di-dach-service@kodakalaris.com

Einsatzplanung / Dispatching:
Phone (+41) 0800 804 805 (dt.)
Phone (+41) 0800 838 587 (fr.)
de-di-service@kodakalaris.com

Turkey eemea-di@kodakalaris.com
United Kingdom/
Ireland
 
Kodak Alaris Ltd.
Hemel One, Boundary Way
Hemel Hempstead, Herts
HP2 7YU

Sales:
Phone: (+44) 870 8502351
Email: gb-info@kodakalaris.com

Phone: (+44) 0845 757 3175
Scanner Hotline: +44 870 240 5264

HelpDesk: gb-di-callcentre@kodakalaris.com

 ASIA / AUSTRALIA

Australia / New Zealand | China | Hong Kong / Taiwan | India | Japan | Singapore, Southeast Asia

Australia,
New Zealand
Kodak Alaris Pty Ltd
 2 Domville Ave,
Hawthorn West
Victoria, Australia, 3122


Phone 1300 252747
Email: Service-Anz@kodakalaris.com
China Kodak Alaris Management (Shanghai) Co. Ltd.
1F, Building 8, Jin Qiao Office Park
#27 Xin Jin Qiao Road
Shanghai 201206, P.R.China

Phone (86) 800 820 5746 or (86) 400 820 5746
Fax (86) 21 2052 0133
HelpDesk: gcc.support@kodakalaris.com
Hong Kong / Taiwan Kodak Alaris Hong Kong Limited
Unit 2606-08, 26/F, Yen Sheng Centre
No. 64 Hoi Yuen Road, Kwun Tong
Kowloon, Hong Kong
Phone: (852) 800 969 832 / Taiwan (886) 2 23622883
Fax: (852) 2651 9810
HelpDesk: gcc.support@kodakalaris.com
India Kodak Alaris India Private Limited
Office No. 272, Building No. 2
Solitaire Corporate Park, Guru Hargovindji Marg
Andheri-Ghatkopar Link Road, Andheri East
Mumbai, Maharashtra, India 400 093
Phone: (91) 022 62136400
Fax: (91) 022 62136436
HelpDesk: 1800228989
disupportin@kodakalaris.com
Japan Kodak Alaris Japan Corp.
KDX Ochanomizu-Building 2-9
Surugadai Kanda Chiyoda-ku
Tokyo 101-0062

Phone: (+81) 3-5577-1920
FAX: (+81) 3-5577-1333
HelpDesk (Scanner & Analog Support) :
  jp-di-help@kodakalaris.com
HelpDesk (Storage Support) :
  jp-kodak-storage-support@kodakalaris.com
Singapore, Southeast Asia Kodak Alaris Singapore Pte Limited
315 Alexandra Road,
#04-18 Sime Darby Business Center
Singapore 159944

Phone: (65) 3158 8933
Fax: (65) 64722713
HelpDesk: disupportsg@kodakalaris.com

SOUTH AMERICA

Argentina | Brazil | All other South American Countries   

Argentina Kodak Alaris S.A.I.C.
San Vladimiro 3056 Piso 1 Oficina 5-6
San Isidro, Buenos Aires
B1642GMB, Argentina

Phone: 0800 666 1595
HelpDesk: ventasdi@kodakalaris.com
 Brazil Kodak Alaris Brasil
Rod. Presidente Dutra, KM 154,7 - São José dos Campos
São Paulo - Brasil CEP: 12240-420
Para assuntos de Serviços & Suporte Kodak Alaris:
Phone: 0800-15-0000
All other South American Countries ventasdi@kodakalaris.com

Servicio y soporte contactar a su distribuidor. Directo Kodak Alaris al 
01800 125 2747 / 
servicioscanners@kodakalaris.com