The landscape for healthcare providers has never been more complex. Professional staff are expected to manage the complexities of regulation, compliance and payer requirements while containing budget and delivering a great customer experience. That’s no small task, and managing information is at the heart of many of the day-to-day challenges that organizations face. It’s not surprising, but many healthcare providers still rely heavily on paper and manual workflows for their processes. Does this sound familiar?

• On admission, patients are asked to complete several printed forms, which are then hand-keyed by front office staff into your EMR. There’s a digital version of the forms patients can prefill before their appointment, but that rarely happens.
• Behind that front desk is a wall of patient records. Or maybe it’s rows of records or a patient records room. This could even be offsite, requiring time and money to pull records on demand. 
• In the back office, benefit checks for procedure pre-approvals and post-visit claims need documentation to support their submission. Sometimes the search for records and information can delay payment to the organization or even to the patient. 

This isn’t just a paper problem, it’s an information management problem. The path forward to a simplified process starts with information capture - the cornerstone of effective digital transformation. When you digitize documents, you can extract the information from them, index it and route data to EMRs for retrieval by staff. Solutions from Alaris help with this, and are backed by decades of image science expertise and a world class service and support team. Get in touch with one of our digital transformation experts today, or learn more about how we can help, with our industry insights. Find out how healthcare organizations met their transformation goals with Alaris, and get practical advice on how information capture can help you on your journey.