To make the process of managing and issuing repeat patient prescriptions faster and easier for Irish pharmacies which meet local ethical codes of practice, McLernon Computers is installing KODAK ScanMate i1150 document scanners. This is part of a retail pharmacy software solution sold to chemists in both the north and south of the country.
Retail dispensing is a complex solution. In the Republic of Ireland (RoI) alone, 13 different drug payment schemes are on offer with 1,800 pharmacies in the country prescribing an estimated 80 million items each year. To manage this requires installing a feature-rich IT system and McLernon Computers has won considerable market share with its modular MPS retail pharmacy dispensing software now installed in over 50% of pharmacies in the republic – around 950 sites – and 450 chemists in the north.
MPS is a Windows-based IT system used to manage the whole dispensing process end-to-end,. This includes recording drug information in patients’ files, printing labels, managing stock, checking drug interactions, and claiming money back from either the Irish Health Service Executive or the NHS in the UK. Of the 80 million prescribed items in the RoI, around 50 million now go through MPS.
Each time repeat prescriptions are made, pharmacists have to physically check back to view the original prescription to see what medicines the patient was taking. This is required to meet standards as outlined by the Irish regulator, The Pharmaceutical Society of Ireland (PSI).
Robin Hanna, McLernon Computers’ sales director, says, “Partnering with Kodak Alaris, we offer an additional scanning module for pharmacists to scan prescriptions and store them directly into MPS for easy future retrieval on-screen. It is a very simple solution which saves time, enhances productivity and ultimately allows pharmacists or their assistants to spend more time with patients front of house rather than hunting in filing cabinets for old prescription paperwork.”
Having thoroughly reviewed the market, McLernon Computers decided to partner with Kodak Alaris as its scanner hardware vendor, selecting Kodak ScanMate i1150 desktop scanners as the optimal device for use given their small size, speed and ability to scan in duplex as both sides of prescriptions have to be captured.
Transactional capture was used to reduce wait times and enhance customer satisfaction.
Kodak ScanMate i1150 scanners are specifically designed for use in customer facing situations (transactional scanning) where staff need to quickly and efficiently scan documents.
Recognising that the majority of customer transactions involve scanning 10 or less documents, the Kodak ScanMate i1150 features a special ‘transaction mode’ which boosts the scanner’s performance by 60% for the first 10 pages – equating to 40 pages per minutes [ppm] – before it resumes its normal processing mode of 25 ppm. This avoids the scanner becoming a bottleneck and ensures more customers can be seen. The i1150 has a recommended daily volume of 3,000 pages and scans in black and white, grayscale and color.
To date, around 400 pharmacists have deployed scanners from Kodak Alaris with McLernon Computers predicting that, within 18 months, the large majority of its customer base will have shifted to scanning prescriptions as well as storing other medical related documentation such as letters from consultants or general practitioners.
Founded in 1982, McLernon Computers develops and sells market leading retail dispensing and EPoS systems for the Irish pharmacy market. Given the complexity of dispensing, McLernon takes a consultative approach to working with customers to help them maximize the potential of using its MPS system. Employing a team of 50 staff, the company has offices in Dublin, Belfast and Chorley.