Fill out the form and view the complete insight.
The mailroom is the engine driving paper-based correspondence in many organizations. What you might not expect is how mail delivery has changed for some companies that are investing in digital transformation. For these leaders, gone are the days of a clerk delivering and picking up mail by pushcart between departments. Today, the mail has gone digital, bringing with it significant ROI improvements and customer satisfaction benefits.
Of course, digitization in the mailroom isn’t totally new. Like nearly everywhere else in the office, digital advancements have been happening incrementally over the years.
We see that paper-based processes are still the norm rather than the exception, killing productivity. Doug Miles AIIM, 2015 Forum UK
The first wave of digitization and automation in the mailroom was strongly related to the introduction of powerful document scanners and document capture solutions. That’s how we think of today’s typical centralized mailroom model.
In recent years, this model has been under pressure. The need to capture documents and mail at the earliest point of entry leads to more hybrid and decentralized models. Central mailrooms mainly exist in very large organizations, while smaller companies and branch offices often have hybrid approaches. As always, it’s not a “this versus that” story because each company has its own deployment needs. Instead it depends on the industry, regional and customer requirements driving the business.
Large BPOs or service bureaus who specialize in mailrooms are document capturing and processing hubs where digital is a key part of the equation. This isn’t new either. In fact, a big part of document imaging, capturing and related digitization processes today still happen in mailrooms. When analysts first started talking about digital mailrooms, it was essentially in this context of digitization and the automation of incoming mail processes.
In“Winning the Paper Wars” (© AIIM 2013, www.aiim.org), AIIM summarizes the key benefits of implementing a digital mailroom, according to respondents:
To learn more about digital transformation, and the ways other businesses are moving forward, visit www.alarisworld.com
Records Management | Article
Advanced information capture solutions can help businesses automate and streamline workflows. Get tips for handling tough paper challenges.
Article
Document imaging and capture is playing an essential role in digital transformations and end-to-end processes across various business functions and customer-facing operations.
Accounts Payable | Article
By outsourcing back-office workflows, organizations can focus their attention on serving customers and delivering value.
Alaris products, services and support are available worldwide and sold through resellers.
To find a reseller in your area call us at +44 870 8502351 or complete our information request form below and a reseller will get in touch with you soon.
Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.
Privacy Policy | Legal / Site Terms
© 2019 Kodak Alaris Inc. TM/MC/MR: Alaris, ScanMate. All trademarks and trade names used are property of their respective holders. The Kodak trademark and trade dress are used under license from Eastman Kodak Company.
Kodak Alaris
About cookies on this site: Our site uses cookies and other technologies to enable our partners and ourselves to remember you and understand how you use our site. By continuing to use this site you consent to this.