Transform customer onboarding from standard to outstanding

Meeting the customer onboarding challenge

Standard onboarding processes can be slow and error-prone, which lowers customer satisfaction and impacts future business. Solutions from Kodak Alaris help you get customer information into your business processes quickly and accurately, so your team can respond fast and impress customers right from the start.

Customer Onboarding Process Infographic

Kodak Alaris transforms customer onboarding

Customers today expect onboarding to be smooth, simple, and accessible wherever they are. Discover how superior scanning and information capture software makes it easy for your business to transform onboarding into a highly efficient and customer-friendly experience across all your customer-facing processes.

Learn about the proven ways Kodak Alaris connected solutions can add value by clicking through the tabs to the right.

Capture and Enhance

  • Capture Process
    Copy, Search, and File records 

    Multiple document types

    • Automatic scanner control reduces document preparation and post-scan labor.
    • Intelligent Job Select automatically switches scan profile and settings without operator intervention.

    Learn more about Capture Pro

    Combine multiple items into one 

    Multiple Sources

    • Web-based and mobile capture enables paper and electronic documents to follow the same document workflow.

    Learn more about Info Input Software

    Search 

    Image Quality

    • Captures better-than- original document images with the smallest file size in the industry
    • Powerful image adjustment tools improve image quality by correcting skewed scans, adjusting contrast, and more
    • High-quality images minimize downstream keying and post-scan document retrieval

    Learn more about Perfect Page

    Learn more about Capture Pro

    Folded Paper 

    Paper Handling

    • Minimizes pre-sort with the ability to reliably feed mixed documents
    • Metal detection and ultrasonic multi-feeding sensors prevent jams and reduce costly delays
    • Reduces manual intervention and costly delays with features like Intelligent Exception handling that look for missing signatures

    Learn more about SurePath

    Learn more about Capture Pro

Convert and Validate

  • Extract Classify and Verify 
    Document Types 

    Classify

    • Reduces the labor of pre-sorting by hand
    • Enables routing based on business rules
    • Classify scanned and digital documents based on content (OCR/OMR), layout, Intelligent Barcode Reading and/or indexing data
    • Machine learning establishes classification from one or two samples, quickly reducing labor and errors from manual classification
    • System can notify human operator if classification is unclear

    Learn more about Capture Pro

    Learn more about Info Input Software

    Export 

    Extract

    • Rules-based data extraction routes document information to business databases faster
    • Industry-leading OCR accuracy, even with multiple colors in a document
    • Identify and extract document metadata for use in storage, retrieval, and routing
    • Automatic indexing extracts document data via Intelligent Barcode Reading, OCR, ICR, or OMR, reducing processing time.

    Learn more about Capture Pro

    Learn more about Info Input Software

    Validate 

    Validate

    • Validation at point of capture reduces costly delays and rework, improves customer satisfaction
    • Checks for simple errors such as missing signatures, empty fields, or blurry images
    • Rules-based validation such as comparing field values in a form
    • Alerts operators when documents need manual verification or correction

    Learn more about Capture Pro

Output and Route

Case Studies by Industries

Depositing Money at a Bank

Finance Related Case Studies

Case Studies
Telehealth

Healthcare Related Case Studies

Case Studies
Health Insurance Cards

Insurance Related Case Studies

Case Studies

Contact

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