The amount of paperwork in Department of Motor Vehicle offices across the nation is overwhelming. Fold in forced closures from 2020 pandemic restrictions and backlogs have significantly increased. With the REAL ID deadline approaching fast, DMVs must adapt their processes to ensure they can keep pace with the high influx of applications and paperwork anticipated before the deadline.
With the backlog and new flood of REAL ID applications that need to be processed in-person, DMVs must look to optimize their current document capture technology to ensure faster processing times without risking non-compliance, data inaccuracies, or citizen dissatisfaction. Several challenges exist with legacy technology used to process these applications:
Centralized scanning operations in DMVs with shared production scanners can slow down application processing and lead to further backlogged applications.
Subpar image quality can further slow down processing times and lead to application and data errors, requiring further validation.
Proper document protection must be ensured by DMVs with the handling of fragile, sensitive, and mixed document types such as IDs, passports, birth certificates, and social security cards.
To effectively handle the high volume of applications, DMVs & MVAs across the nation need to consider solutions that address the challenges associated with legacy technology and increasing demand. Solutions that support information captured at the point of transaction without compromising image quality or document integrity are critical.
Perfect Page Technology from Kodak Alaris yields image output that is better than scanned originals. DMVs can save time by receiving the most accurate data the first time with scanners from Kodak Alaris. On average, our scanners have 20.5%* better OCR read rate than the competition.
* Based on 3rd Party testing performed by BLI and commissioned by Kodak Alaris.
Applications, hard cards, and fragile documents such as birth certificates and social security cards can all be scanned together. For even greater accuracy and document protection, the Passport Flatbed Accessory from Kodak Alaris can be docked right underneath the S2000 scanners to get the job done faster.
Desktop scanners from Kodak Alaris have a small footprint and are compact enough to fit at operator windows for point of transaction capture during the application process. Greater efficiencies can be gained with output file sizes nearly ½ the size of competitive devices.
A compact but powerful scanning solution that captures applications at the point of interaction with citizens can help centralize day-to-day operations, expedite processing times and keep citizens satisfied with their experience at the DMV. With accessories such as the passport flatbed, DMVs and MVAs can safely protect fragile citizen documents and accurately capture data for verification. With intelligent solutions like INfuse Smart Connected Scanning, agencies can seamlessly integrate captured data directly into their business processes. Products and software from Kodak Alaris offer the ultimate solution for reliable, connected data capture and automation right at the edge of their business processes.
Maryland MVA updates cumbersome scanning process with fleet of Alaris S2050 Scanners and Flatbed Accessories to easily capture passport information and integrate into efficient, REAL ID Act-compliant driver’s licensing process.
Passport scanners securely capture proof of ID, without weighing down the customer experience.
Speed up REAL ID applications and prevent user errors with these intelligent scanning solutions from Kodak Alaris.