Patient at service desk

5 Ways Healthcare Organizations Are Transforming Records Management

Steve Dickinson
Solutions Architect
Kodak Alaris

Data accuracy is critical in the demanding and fast-paced world of healthcare administration. Healthcare providers and administrators face a constant influx of patients and a vast amount of data that must be managed carefully and thoroughly, with regulatory compliance and confidentiality top of mind.

Healthcare agencies and hospitals around the world rely on solutions from Kodak Alaris to help address these challenges. For example, in the UK, the National Healthcare Services (NHS) turned to Kodak Alaris to help transform their patient onboarding and information processing via simple document scanning workflows that integrate directly into EMR systems.

One prominent organization within the NHS needed a digital capture solution that could seamlessly integrate with their existing processes and mixed-vendor document scanners. With their multi-vendor software and services capabilities, Kodak Alaris was uniquely qualified to design a solution. They worked closely with the organization to evaluate their existing scanning processes and propose a tailored solution that could improve efficiencies across the board.

KODAK Info Input Solution was the recommended software solution. It simplifies and automates data onboarding and significantly improves productivity. By embedding Info Input Solution directly into their existing EMR web application, frontline medical staff can now capture and file patient data without having to leave the patient record they are in the process of completing.

By embedding Info Input Solution directly into their existing EMR web application, frontline medical staff can now capture and file patient data without having to leave the patient record they are in the process of completing.

This simplified workflow has eliminated the constant delays associated with sending paper documents to third-party scanning services and has greatly reduced the time it takes to complete the patient onboarding process.

In addition to these exceptional results, here are five factors that make the biggest difference to staff and administrators responsible for patient data:

  1. Seamless Integration with EMR Systems

    Document scanners from Kodak Alaris are certified by major Electronic Medical Records (EMR) vendors and have won many awards for image quality, data accuracy, and reliability. The simple integration with healthcare systems allows for efficient data capture from various document types directly into EMR systems, eliminating the need for manual data entry.

    With Info Input Solution, staff can easily deliver files and metadata into EMR systems via watch folders, electronic data transfer through standard medical formats, and through REST APIs. The result is modernized patient records management that saves time and improves data accuracy.

  2. Superior Image Quality for Accurate Data Capture

    To extract reliably accurate data from documents, you need high-quality images. Document scanners from Kodak Alaris are renowned in the industry for their superior image quality. With Perfect Page technology , scanners from Kodak Alaris consistently produce high-quality images that are better than the originals. This is critical to ensuring that data onboarded into EMR systems is accurate and complete.

    In independent tests, scanners from Kodak Alaris achieved 20% higher OCR accuracy compared to competing brands. This superior data accuracy helps ensure the integrity of healthcare records, enabling informed decision-making and better patient outcomes.

  3. Advanced Paper Handling to Protect Originals

    Scanners from Kodak Alaris have exceptional paper handling capabilities that make it easy to manage a wide variety of document types and sizes. Active feed technology allows for mixed medical documents to be captured with ease, including long documents such as ECGs. These important originals are scanned safely thanks to built-in document handling technologies that ensure careful document feeding.

  4. Intelligent Automation

    Document scanners from Kodak Alaris come equipped with automatic barcode reading capabilities to help simplify the records management processes. By automatically extracting essential patient data such as name, record number, clinic visited, tests taken, and consultation dates, healthcare providers can minimize manual data entry and human error.

    Solutions from Kodak Alaris also incorporate intelligent automation capabilities including Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR), which enable the automatic extraction of content from paper to digital. And, by integrating directly with cloud AI engines from Amazon, Google, and Microsoft, Kodak Info Input Solution is always leveraging the latest advances in machine learning capabilities to continually optimize and future-proof business operations.

    The software automatically identifies missing or mismatched information in patient identification cards, insurance cards, and intake forms. Real-time validation at the point of intake ensures complete and accurate patient records, minimizing the need for costly rework and improving data accuracy.

    As healthcare providers increasingly communicate digitally with their patients, Kodak Info Input Solution makes it easy to import documents from multiple email inboxes or watch folders into the same workflow as scanned paper documents. This can help Trusts, for instance, who need to initiate outbound communication to do surveys and want to automatically classify and extract metadata from the returned survey.

  5. Exceptional Services and Support

    In addition to being a leader in information capture and processing solutions for healthcare organizations, Kodak Alaris is also an award-winning services organization that serves a global customer base. Service contracts guarantee the long-term integrity of document scanners, and the Support Services team  is known for their responsiveness and professionalism. With a Net Promoter Score of 9/10, healthcare providers trust Kodak Alaris to provide continuous support and assistance, ensuring the smooth operation of their document scanning and data processing solutions.

    With game-changing business value including seamless integration with EMR systems, intelligent automation, superior image quality, and exceptional services, Kodak Alaris is empowering healthcare providers to streamline their operations, improve data accuracy, and enhance patient care.