The Central Bank of Egypt (CBE) is an autonomous regulatory body responsible for different roles that contribute directly to the enhancement of the Egyptian economy, mainly: insuring a strong, safe and sound Banking System through its regulatory and supervisory role, managing the monetary policy of the Egyptian economic system, the country foreign exchange reserves, and the issuance of banknotes.
As an institution that sets the standard for other banks and financial institutions in the country, Central Bank of Egypt decided two years ago to embark on its digital transformation journey. Digitization of documents was given topmost priority in order to meet regulation, security and compliance demands, reduce costs and to enhance productivity and efficiency.
Mr. Kassem Mohamed, Head of Business Technology Development at Central Bank of Egypt says, “In today’s mobile first era, paper-based processes are no longer viable, and as a forward-thinking organization, we needed to digitally transform our information management strategies to improve operational efficiency and ensure profitable growth.”
“We had over 500 million documents, that were stored in three warehouses, that had to be retained as per regulatory requirements. Not only was there a huge storage cost, but these documents were at risk of damage and loss. There was a lot of sensitive and confidential information within those documents and the paper handling process itself was unsecure, which threw up cyber security challenges. Finally, it was a very difficult and time-consuming process trying to retrieve a particular document. Digitizing these documents and implementing an Enterprise Content Management (ECM) system was imperative. Electronic storage is a lot faster, easier, cheaper and more reliable. If you have a warehouse fire, your documents are gone. But if you have files on a server that is backed up, you can’t lose them.”
Despite running non-stop along with the archive writer for two years, the scanners worked flawlessly, with zero downtime and with a very high scan quality.
Mr. Kassem and his team reached out to Microfilm Egypt Co. (MFE), an Alaris partner and a leading IT solutions company specializing in document management, archival and business process management solutions. The project would be completed in 2 phases. The first phase would involve backlog scanning of 100 million documents, followed by another 500 million documents in the next phase as well as implementation of an ECM solution.
Based on the high volume of the scanning job as well as the emphasis on productivity and accuracy, 20 scanners were used in the first phase of the project. An archive writer was used simultaneously to convert the digital images to microfilm to be stored for the long term. The digitized files are stored in an Oracle database. The scanning and capture solution integrates with other business systems and all the data stored is encrypted and digitally signed.
The first phase of the project has been completed with 100 million documents scanned and digitized in a period of 2 years. Speaking about the efficiency of the scanners from Alaris, Ms. Hend Salah, Area Manager, Foreign Relation Department at Microfilm Egypt Co. says, “We chose the scanners from Alaris because it combines simple operation and time-saving features in a remarkably small and powerful form factor. The scanner’s super-sharp image quality makes it easy to capture information accurately and the durability of the scanner is unparalleled in the market. We were using each machine to scan around 15,000 pages per day. Despite running non-stop along with the archive writer for two years, the scanners worked flawlessly, with zero downtime and with a very high scan quality. This is a tremendous achievement, that allowed us to deliver the first phase of the project to Central Bank of Egypt on time.”
The digitization of documents has resulted in huge cost savings in terms of storage space. Document retrieval now takes just a few clicks. Processes that once took weeks are now completed in a few minutes.
Having successfully completed the first phase of the project, Microfilm Egypt Co. will now start work on digitizing 500 million documents over the next 5 years. Considering the mammoth task, the company has recommended that more units of Alaris scanners be commissioned. The next stage will also involve the implementation of an Enterprise Content Management (ECM) solution including designing workflows and applying business analytics and intelligence to the data. This will undoubtedly enhance efficiency of operations and aid quick e-retrieval of documents, thus saving precious time and energy manually sifting through stacks of papers.
We highly recommend that other banks and financial institutions in the country follow our example and utilize their services in order to truly transform their operations.
Talking about the success of the project Mr. Kassem concludes, “I commend Alaris and Microfilm Egypt Co. on the fantastic job done so far in helping our Bank realize our digital transformation aspirations. Alaris’ market leading scanning technology combined with the highest quality of consultancy, service and support from Microfilm Egypt Co. deliver outstanding results. We highly recommend that other banks and financial institutions in the country follow our example and utilize their services in order to truly transform their operations. We now look forward embarking on the second part of our digitization journey with the help of Alaris and Microfilm Egypt Co.”